Abdolvand, M., Abdoli, K., (2008), Investigation of Factors Affecting on Commercial Bank customers loyalty, Journal of Marketing Management, Issue 5, pp. 20-1. (in persian)
Ahmed, Z. U. Ghingold, M. & Dahari, Z. (2007). Malaysian shopping mall behavior: an exploratory study. Asia Pacific Journal of Marketing and Logistics, 19(4), 331-348.
Anwar, S.A., Sohail, S.M. (2004). Festival tourism in the United Arab Emirates. First time versus repeat visitor perception. J. Vacat. Mark. 10(2), 161–170.
Babin, Barry J. & Darden, William R. (1995). Consumer Self-Regulation include the Bass Pro shop in Springfield, Missouri where in a Retail Environment. Journal of Retailing, 71 (Spring 1995): shoppers can learn how to tie flies and test them in an indoor 47–70.
Bagozzi, R. P. Gopinath, M. & Nyer, P. U. (1999). “The Role of Emotions in Marketing”, Journal of Academy of Marketing Science, 27 (2), pp. 184-206.
Barbara M. Byrne, (2006). Structural Equation Modeling with AMOS: Basic Concepts, Applications and Programming, 2nd edition.
Benjamin, W. (2003). The Arcades Project, Translated by Howard Eiland and Kevin McLaughlin, The Belknap Press of Harvard University Press, USA.
Bigne´, J. E. & Andreu, L. (2004). “Emotions in segmentations: An empirical study”, Annals of Tourism Research, 31 (3), pp. 682-696.
Bloch, P.H. Ridgway, N.M. Nelson, J.E. (1991). Leisure and the Shopping Mall, Advances in Consumer Research, 18, pp 445-52.
Carr, S. Francis, M. Rivlin, L.G. Stone, A.M. (1992). Public Space. Cambrige University Press, Cambridge.
Celik, Z. Favro, D. Ingersoll, R. (1994). Streets and the urban process, streets: critical perspectives, Public Space. University of California Press, California.
Chang, K. C. Chen, M. C. Hsu, C. L. Kuo, N. T. (2010). The effect of service convenience on post-purchasing behaviours. Industrial Management & Data Systems, 110 (9), 1420–1443.
Chebat, J. C. & Michon, R. (2003). “Impact of ambient odors on mall shoppers’ emotions, cognition, and spending: A test of competitive causal theories”, Journal of Business Research, 56 (7), pp. 529-539.
Chistiansen, T. Comer, L. Feinberg, R. & Rinne, H. (1999). The effect of mall entertainment value on mall profitability. Journal of Shopping Center Research, 6(2), 7-22.
Coclanis, A. P. (2009). City of frenzied shopper? Reinterpreting consumer behavior in contemporary Singapore. J. Hist. Soc.9 (4), 449–465.
Datta P. R. Chowdhury D. N. Chakaraborty B.R. (2005). "Viral marketing: new form of word of mouth through internet", The business review, Vol. 3, No. 2, pp. 69-75.
Dick AS, Basu K. (1994). Customer loyalty: toward an integrated conceptual framework. J Acad Mark Sci 1994;22(2):99–113.
Donovan, R. J. & Rossiter, J. R. (1982). “Store atmosphere: An environmental psychology approach”, Journal of Retailing, 58 (1), pp. 34–57.
Erdem, O. Oumlil, A.B. Lodish, L.M. (2004). Consumer values and the importance of store attributes. Int.J. Retail Distrib. Manag. 27 (4), 137–144.
Erkip, F. (2003). The shopping mall as an emergent public space in Turkey. Environment and Planning A, 35(6), 1073-1094.
Feyzan Erkip, Burcu H. Ozuduru. (2015). Retail development in Turkey: An account after two decades of shopping malls in the urban scene, Progress in Planning, xxx (2015) xxx–xxx.
Fisk, J. (2000). Shopping for Pleasure: Mall, Power, and Resistance. In Juliet Schor and Douglas B. Holt (Ed) the Consumer Society Reader, New Press, New York.
Hawkins, D. I. R. Coney, K. A. (2004)."Consumer behavior: Building marketing strategy" (9 Ed), Boston: McGraw-Hill.
Houssay-Holzschuch, M. Teppo, A. (2009). a Mall for All? Race and Public Space in Post-Apartheid Cape Town, Cultural Geographies, 16, pp 351–379.
Kamel El Hedhli, Jean-Charles Chebat, M. Joseph Sirgy. (2013). shopping well-being at the mall: Construct, antecedents, and consequences, Journal of Business Research, 66 (2013) 856–863.
Katz, E. Lazarsfeld P. F. (1995)."Personal Influence", Glencoe, IL: Free Press.
Kazemi, A. Rezaee, M. (2007). Dialectic of differentiation and de-differentiation: truancy and urban poor groups living in Tehran shopping centers, cultural Research Quarterly, Vol. I, No. 1, pp 1- 24. (in persian).
Kim, Y. (2002). Consumer value: an application to mall and Internet shopping. International Journal of Retail & Distribution Management, 30(12), 595-602.
Lin, J. S. C. & Liang, H. Y. (2011). “The influence of service environments on customer emotion and service outcomes”, Managing Service Quality, 21 (4), pp. 350-372.
Litvin S. W. Goldsmith R. E. Pan, B. (2008). "Electronic word of mouth in hospitality and tourism management, "Tourism management", Vol. 29, No. 3, pp. 458-468.
McGoldrick, Peter J. and Mark G. Thompson. (1992). Regional Shopping Centres: Out-of-Town vs.In-Town. Aldershot: Avebury.
Mousakhani, M. Haghighi, M. Torkzadeh, S. (2012). Proposing a model for achieving customer loyalty in Irans banking industry by using customer’s knowledge management (private banks). Journal of Business Management, 4 (12): pp. 147-164. (in persian).
Roy, Abhik. (1994). "Correlates of Mall Visit Frequency," Journal of Retailing, 70 (2): 139-161.
Russell, James A. (1980). "A Circumflex Model of Affect, Journal of Personality and Social Psychology, 14 (2), pp. 194-206.
Ryu, K. & Jang, S. (2008). “Influence of restaurants' physical environments on emotion and behavioral intention”, The Service Industies Journal, 28 (8), pp. 1151-1165.
Segoro, W. (2013). The Influence of Perceived Service Quality, Mooring Factor, and Relationship Quality on Customer Satisfaction and Loyalty. Social and Behavioral Services, 81: 306-310.
Sirgy, MJ. Lee, DJ. (2006). Macro measures of consumer well-being (cwb): a critical analysis and a research agenda. J Macromark 2006;26(1):27–44
Stone, G.P. (1954). “City Shoppers and Urban Identification: Observations on the Social Psychology of City Life, The American Journal of Sociology, 60, pp 36-45.
Yuksel, A. (2007). “Tourist shopping habitat: Effects on emotions, shopping value and behaviors”, Tourism Management, 28 (1), pp. 58-69.
Yusof, H.M. Hair, I.S.A.A. Akmal, A.S. (2011). Location and tipology of shopping centers as catalyst for economic growth. World Appl. Sci. J. (Spec. Issues Hum. Dimens. Dev.)13,23–28.