نوع مقاله : مقاله پژوهشی
1 دانشجوی دکتری مدیریت بازرگانی ( گرایش بازاریابی) ،دانشگاه آزاد اسلامی ،واحد زنجان ،ایران
2 استادیار گروه مدیریت، دانشگاه آزاد اسلامی،واحد زنجان ،ایران و نویسنده مسئول
عنوان مقاله [English]
In this article, we are looking for the role of digital content marketing in the growth of participation, trust and consumer value in the branches of Bank Shahr in Tehran province. The general method of this article is descriptive-analytical. The tool used in this article is a questionnaire that has been developed as a researcher and the reliability and validity of the variables have been confirmed. In which the variables of digital marketing, consumer participation, consumer value and consumer trust were approved with Cronbach's alpha coefficient of 0.92, 0.85, 0.74, 0.91, respectively. The population and statistical sample in this article includes managers and experts, including university professors and highly experienced managers in the branches of Bank Shahr in Tehran province, whose number has been selected using Cochran's formula of 125 people. Also, the results of hypotheses based on marketing effect. Digital has not had a significant effect on the two variables of consumer participation and consumer value (p <0.05), but in relation to the role of digital marketing on consumer trust, this rate is acceptable (p> 0.05).