Abbas, J., & Khan, S. M. (2023). Green knowledge management and organizational green culture: an interaction for organizational green innovation and green performance. Journal of Knowledge Management, 27(7), 1852-1870. https://doi.org/10.1108/JKM-03-2022-0156
Al-Romeedy, B. S., & El-Sisi, S. A.-W. (2024). Is green performance affected by green transformational leadership in travel agencies? The mediating roles of green organizational identity and green innovation. Journal of Human Resources in Hospitality & Tourism, 1-23. https://doi.org/10.1080/15332845.2024.2335132
Andalib, D., & Moghtaderi, A. A. (2018). Investigating and Analyzing the Development Green Product in the Tile Industry in Yazd Province. New Marketing Research Journal, 8(3), 59-78. https://doi.org/10.22108/nmrj.2019 .102714.1226 [In Persian].
Bao, G., Xu, B., & Zhang, Z. (2016). Employees’ trust and their knowledge sharing and integration: the mediating roles of organizational identification and organization-based self-esteem. Knowledge Management Research & Practice, 14(3), 362-375. https://doi.org/10.1057/kmrp.2015.1
Bhatti, S. H., Zakariya, R., Vrontis, D., Santoro, G., & Christofi, M. (2021). High-performance work systems, innovation and knowledge sharing: An empirical analysis in the context of project-based organizations. Employee Relations: The International Journal, 43(2), 438-458. https://doi.org/10.1108/ER-10-2019-0403
Budur, T., Demirer, H., & Rashid, C. A. (2024). The effects of knowledge sharing on innovative behaviours of academicians; mediating effect of innovative organization culture and quality of work life. Journal of Applied Research in Higher Education, 16(2), 405-426. https://doi.org/10.1108/JARHE-08-2022-0257
Chang, T.-W., & Hung, C.-Z. (2021). How to Shape the Employees’ Organization Sustainable Green Knowledge Sharing: Cross-Level Effect of Green Organizational Identity Effect on Green Management Behavior and Performance of Members. Sustainability, 13(2), 626. https://doi.org/10.3390/su13020626
Chen, Y. S. (2011). Green organizational identity: sources and consequence. Management decision, 49(3), 384-404. https://doi.org/10.1108/ 00251741111120761
Chin, W. W. (1998). The partial least squares approach to structural equation modeling. In G. A. Marcoulides (Ed.), Modern methods for business research, Mahwah: Erlbaum, 295-358.
Cologna, V., Berthold, A., & Siegrist, M. (2022). Knowledge, perceived potential and trust as determinants of low-and high-impact pro-environmental behaviours. Journal of Environmental Psychology, 79, 101741. https://doi.org/10.1016/j.jenvp.2021.101741
Cronbach, L. J. (1951). Coefficient alpha and the internal structure of tests. psychometrika, 16(3), 297-334. https://doi.org/10.1007/ BF02310555
Dam, S. M., & Dam, T. C. (2021). Relationships between service quality, brand image, customer satisfaction, and customer loyalty. The Journal of Asian Finance, Economics and Business, 8(3), 585-593. https://doi.org/10.13106/jafeb. 2021.vol8.no3.0585
Elshaer, I. A., Azazz, A. M. S., Alshebami, A. S., Abdulaziz, T. A., Mansour, M. A., & Fayyad, S. (2024). Internal green marketing orientation and business performance: The role of employee environmental commitment and green organizational identity. International Journal of Innovative Research and Scientific Studies, 7(1), 211-225. https://doi.org/10.53894/ ijirss.v7i1.2603
Fallah Tafti, H., Saffari Darberazi, A., & Zare, F. (2023). Causal analysis of knowledge synergy in knowledge-based companies with the integrated approach of interpretive structural modeling and structural equations (Study case: Yazd Science and Technology Park). Scientific Journal of Strategic Management of Organizational Knowledge, 6(3), 49-80. https://dorl.net/dor/20.1001.1.26454262.1402.6.3.2.7 [In Persian].
Fatourechi, Z., Ebrahimpour, H., & Babaei, Y. (2020). An Investigation on the Effect of Green Marketing on Purchasing Behavior and Customer Loyalty in the Food Products. Commercial Surveys, 18(104), 95-114. https://dorl.net/dor/20.1001.1.26767562.1399.18.104.6.7 [In Persian].
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50. https://doi.org/10.1177/002224378101800104
Frasquet, M., Ieva, M., & Mollá-Descals, A. (2024). Customer inspiration in retailing: The role of perceived novelty and customer loyalty across offline and online channels. Journal of Retailing and Consumer Services, 76, 103592. https://doi.org/10.1016/j.jretconser.2023.103592
Godefroit-Winkel, D., Schill, M., & Diop-Sall, F. (2022). Does environmental corporate social responsibility increase consumer loyalty? International Journal of Retail & Distribution Management, 50(4), 417-436. https://doi.org/ 10.1108/IJRDM-08-2020-0292
Govindan, K. (2018). Sustainable consumption and production in the food supply chain: A conceptual framework. International Journal of Production Economics, 195, 419-431. https://doi.org/10.1016/j.ijpe.2017.03.003
Gu, S. (2023). Corporate social responsibility and customer loyalty: the mediating role of Co-creation and customer trust. Asian Journal of Economics, Business and Accounting, 23(3), 1-19. https://doi.org/10.9734/ajeba/2023/v23i3921
Hao, X., Chen, F., & Chen, Z. (2022). Does green innovation increase enterprise value? Business strategy and the environment, 31(3), 1232-1247. https://doi.org/10.1002/bse.2952
Hemmati Noedoust Gilani, M., & Khosh Tinat, H. (2024). Analyzing the Mediating Role of Supply Chain Performance In the Relationship Between Green Human Resource Management, Supply Chain Organizational Learning and Business Performance. Commercial Surveys, 22(124), 112-133. https://doi.org/10.22034/ bs.2023.2000221.2777 [In Persian].
Henseler, J., Ringle, C., & Sinkovics, R. (2009). The Use of Partial Least Squares Path Modeling in International Marketing. Advances in International Marketing, 20, 277-319. https://doi.org/10.1108/S1474-7979(2009)0000020014
Hosseini, E., Doaei, Z. S., Jamadi, A., & Yazdani, M. (2024). Examining the Effect of Resilience on Job Engagement with the Mediation of Psychological Empowerment and Job Burnout. Interdisciplinary Journal of Management Studies (Formerly known as Iranian Journal of Management Studies), 17(2), 475-490. https://doi.org/10.22059/ijms.2023.349196.675404
Hur, W. M., Kim, Y., & Park, K. (2013). Assessing the effects of perceived value and satisfaction on customer loyalty: a ‘green’perspective. Corporate social responsibility and environmental management, 20(3), 146-156. https://doi.org/10.1002/csr.1280
Jalu, G., Dasalegn, G., Japee, G., Tangl, A., & Boros, A. (2023). Investigating the Effect of Green Brand Innovation and Green Perceived Value on Green Brand Loyalty: Examining the Moderating Role of Green Knowledge. Sustainability, 16(1), 341. https://doi. org/ 10.3390/su16010341.
Jans, L. (2021). Changing environmental behaviour from the bottom up: The formation of pro-environmental social identities. Journal of Environmental Psychology, 73, 101531.https://doi.org/10.1016/j.jenvp.2020.101531
Jumani, Z. A., & Muhamad, N. (2023). Development and validation of key antecedents of religious brand attitude: a cross-cultural quantitative analysis using smart PLS. Journal of Islamic Marketing, 14(11), 2771-2797. https://doi.org/10.1108/JIMA-06-2022-0177
Karami, m., & Farhadi, P. (2019). An Investigation on the Role of Social Capital in Improving Environmental and Economic Performance through Green Supply Chain Management (Case Study of Shiraz Industrial Companies). Commercial Surveys, 16(92-93), 25-38. [In Persian].
Khan, A. N., Mehmood, K., & Kwan, H. K. (2024). Green knowledge management: A key driver of green technology innovation and sustainable performance in the construction organizations. Journal of Innovation & Knowledge, 9(1), 100455. https://doi.org/ 10.1016/j.jik.2023.100455
Khan, R. U., Salamzadeh, Y., Iqbal, Q., & Yang, S. (2022). The impact of customer relationship management and company reputation on customer loyalty: The mediating role of customer satisfaction. Journal of Relationship Marketing, 21(1), 1-26. https://doi.org/10.1080/ 15332667.2020.1840904
Kim, M. J., & Hall, C. M. (2020). Can sustainable restaurant practices enhance customer loyalty? The roles of value theory and environmental concerns. Journal of Hospitality and Tourism Management, 43, 127-138. https://doi.org/ 10.1016/j.jhtm.2020.03.004
Kline, R. B. (2015). Principles and practice of structural equation modeling: Guilford publications.
Koay, K. Y., Cheah, C. W., & Chang, Y. X. (2022). A model of online food delivery service quality, customer satisfaction and customer loyalty: a combination of PLS-SEM and NCA approaches. British Food Journal, 124(12), 4516-4532. https://doi.org/10.1108/BFJ-10-2021-1169
Kusumawati, A., & Rahayu, K. S. (2020). The effect of experience quality on customer perceived value and customer satisfaction and its impact on customer loyalty. The TQM Journal, 32(6), 1525-1540. https://doi.org/ 10.1108/TQM-05-2019-0150
Lee, E.-S., Park, T.-Y., & Koo, B. (2015). Identifying organizational identification as a basis for attitudes and behaviors: A meta-analytic review. Psychological bulletin, 141(5), 1049. https://psycnet.apa.org/doi/10.1037/bul0000012
Lin, Y.-H., & Chen, Y.-S. (2017). Determinants of green competitive advantage: the roles of green knowledge sharing, green dynamic capabilities, and green service innovation. Quality & Quantity, 51, 1663-1685. https://doi.org/10.1007 /s11135-016-0358-6
Liu, T., Xing, X., Song, Y., Zhu, Y., & Zhu, Y. (2022). Green organizational identity and sustainable innovation in the relationship between environmental regulation and business sustainability: Evidence from China’s manufacturers. Journal of General Management, 47(4), 213-232. https://doi.org/10.1177/0306307021103258
Ma, X., Bashir, H., & Ayub, A. (2023). Cultivating green workforce: The roles of green shared vision and green organizational identity. Frontiers in Psychology, 14, 1041654. https://doi.org/10.3389/fpsyg.2023.1041654
Manyanga, W., Makanyeza, C., & Muranda, Z. (2022). The effect of customer experience, customer satisfaction and word of mouth intention on customer loyalty: The moderating role of consumer demographics. Cogent Business & Management, 9(1), 2082015. https://doi.org/10.1080/23311975.2022.2082015
Melander, L., & Arvidsson, A. (2022). Green innovation networks: A research agenda. Journal of Cleaner Production, 357, 131926. https://doi.org/10.1016/j.jclepro.2022.131926
Pan, W., Cao, H., & Liu, Y. (2023). “Green” innovation, privacy regulation and environmental policy. Renewable Energy, 203, 245-254.https://doi.org/10.1016/j.renene.2022.12.025
Przychodzen, J., & Przychodzen, W. (2015). Relationships between eco-innovation and financial performance–evidence from publicly traded companies in Poland and Hungary. Journal of Cleaner Production, 90, 253-263. https://doi.org/10.1016/j.jclepro.2014.11.034
Rejeki, D. P., & Putra, M. S. (2024). Does green organizational identity mediate green human resource management on employee green behavior? World Journal of Advanced Research and Reviews, 21(1), 710-720. https://doi.org/10.30574/wjarr.2024.21.1.0077
Rubel, M. R. B., Kee, D. M. H., & Rimi, N. N. (2021). The influence of green HRM practices on green service behaviors: the mediating effect of green knowledge sharing. Employee Relations: The International Journal, 43(5), 996-1015. https://doi.org/10.1108/ER-04-2020-0163
Salihi, A. A., Ibrahim, H., & Baharudin, D. M. (2024). Environmental governance as a driver of green innovation capacity and firm value creation. Innovation and Green Development, 3(2), 100110. https://doi.org/10.1016/j.igd.2023 .100110
Saffari Darberazi, A., Malekinejad, P., Ziaeian, M., Ajdari, A. (2020). Designing a comprehensive model of hospital resilience in the face of COVID-19 disease. Journal of Health Administration, 23 (2),76-88. http://dx.doi.org/10.29252/jha.23.2.76 [In Persian].
Saffari Darberazi, A., Heidary, S., Ahmadabadi, H. Z., & Mehrizi, A. A. (2023). Designing a Model for the Relationship among the Components of Environmental Management, Quality Management and Employee Productivity: A Case Study of Small and Medium-Sized Enterprises in Yazd Province. The Journal of Productivity Management, 3(17), 229-262. https://doi.org/10.30495/qjopm .2022.1957526.3366 [In Persian].
Sari, I. K., & Mulyaningtyas, D. (2023). The Influence of Consumer Complaints, Handling Satisfaction, and Service Quality on Customer Loyalty with Repurchase Interest as Moderating Variables at Fygalery Jakarta Online Store. Paper presented at the Proceedings of the 4th International Conference on Applied Economics and Social Science, ICAESS 2022, 5 October 2022, Batam, Riau Islands, Indonesia: ICAESS 2022.
Sepahvand, R., Nazarpoori, A., Sepahvand, M., & Arefnezhad, M. (2022). The Effect of Green Human Resource Management Measures on Green Innovation Through the Mediating Role of Green Organizational Culture: A Case Study of Managers and Experts of Small Waste Processing Companies. Organizational Culture Management, 20(1), 71-100. https://doi.org/ 10.22059/jomc.2020.292975.1007939 [In Persian].
Silva, B. J. M. L., & Lima, B. C. (2021). Green innovation and environmental regulations: a systematic review of international academic works. Environmental Science and Pollution Research, 28(45), 63751-63768. https://doi.org/10.1007/s11356-020-11379-7
Singh, S. K., Del Giudice, M., Chierici, R., & Graziano, D. (2020). Green innovation and environmental performance: The role of green transformational leadership and green human resource management. Technological forecasting and social change, 150, 119762. https://doi.org/10.1016/j.techfore.2019.119762
Song, W., Ren, S., & Yu, J. (2019). Bridging the gap between corporate social responsibility and new green product success: The role of green organizational identity. Business strategy and the environment, 28(1), 88-97. https://doi.org/ 10.1002/bse.2205
Song, M., Yang, M. X., Zeng, K. J., & Feng, W. (2020). Green knowledge sharing, stakeholder pressure, absorptive capacity, and green innovation: Evidence from Chinese manufacturing firms. Business strategy and the environment, 29(3), 1517-1531. https://doi.org/ 10.1002/bse.2450
Sun, X., Huang, R., Jiang, Z., Lu, J., & Yang, S. (2024). On tacit knowledge management in product design: status, challenges, and trends. Journal of Engineering Design, 1-38. Error! Hyperlink reference not valid.
Takalo, S. K., & Tooranloo, H. S. (2021). Green innovation: A systematic literature review. Journal of Cleaner Production, 279, 122474. https://doi.org/10.1016/j.jclepro.2020.122474
Tjahjadi, D., & Limakrisna, N. (2022). Model Of Customer Satisfaction For Improving Customer Loyalty. Dinasti International Journal of Management Science, 3(4), 657-667. https://doi.org/10.31933/dijms.v3i4.1134
Wang, L., & Wu, Y. (2024). The chain mediation effect of responsible leadership on team green creativity: Applying social information processing theory. Journal of Cleaner Production, 437, 140486. https://doi.org/ 10.1016/j.jclepro.2023.140486
Werts, C. E., Linn, R. L., & Jöreskog, K. G. (1974). Intraclass reliability estimates: Testing structural assumptions. Educational and Psychological measurement, 34(1), 25-33. https://doi.org/10.1177/001316447403400104
Wong, S. K. S. (2013). Environmental requirements, knowledge sharing and green innovation: Empirical evidence from the electronics industry in China. Business Strategy and the Environment, 22(5), 321-338. https://doi.org/10.1002/bse.1746
Xing, X., Wang, J., & Tou, L. (2019). The relationship between green organization identity and corporate environmental performance: The mediating role of sustainability exploration and exploitation innovation. International journal of environmental research and public health, 16(6), 921. https://doi.org/10.3390/ijerph16060921
Zaim, H., Muhammed, S., & Tarim, M. (2019). Relationship between knowledge management processes and performance: critical role of knowledge utilization in organizations. Knowledge Management Research & Practice, 17(1), 24-38. https://doi.org/10.1080/14778238 .2018.1538669
Zemo, K. H., & Termansen, M. (2022). Environmental identity economics: An application to farmers’ pro-environmental investment behaviour. European Review of Agricultural Economics, 49(2), 331-358. https:// doi.org /10.1093/erae/jbab049
