Commercial Surveys

Commercial Surveys

Designing a Resilience Capacity Development Model of SMEs (Interpretive Structural Approach)

Document Type : Original Article

Authors
Mehdi Ebrahimi 1
Vahid Noornejad Vanoush 2
1 Department of Business Management, Faculty Of Management and Accounting, Allameh Tabatabai University, Tehran, Iran
2 Faculty Of Management and Accounting, Allameh Tabatabai University, Tehran, Iran
10.22034/bs.2022.247025
Abstract
Environmental complexity in the present age can threaten the survival of organizations. Sustainability in such situations is an essential issue for most small and medium-sized companies. One of the ways to deal with such situations is the concept of organizational resilience.  The purpose of this study is to provide a model for developing organizational resilience capacity in small and medium enterprises. Therefore, after identifying and classifying the resilience development indicators of small and medium organizations in the research literature, we provided an interpretive structural questionnaire to 8 academic experts and managers of small and medium industries to evaluate it using the Interpretive Structural Modelling method. Finally, the designed model was classified into four levels. The results showed that some factors affecting the capacity of organizational resilience development such as shared vision, organizational knowledge management, human resource empowerment and flexible organic structure can be considered as soft and behavioral aspects of organizational resilience capacity development; on the other hand, other factors such as technology, financial resources, alliance and outsourcing and resource redundancy can be considered as organizational and difficult (resource-oriented) aspects in the development of organizational resilience, which in general, they can provide the ground for production and supply agility, as well as innovation and creativity and the use of environmental opportunities and organizational flexibility, and increase organizational resilience capacity.
Keywords
Organizational Resilience / Environmental Complexity / Business Sustainability / SMEs
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Commercial Surveys
Volume 20, Issue 112 - Serial Number 112
March and April 2022
Pages 63-80

  • Receive Date 19 February 2021
  • Revise Date 15 May 2021
  • Accept Date 18 May 2021